Do I need a credit card to start the trial?
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No. The trial runs 14 days with no card taken. If you decide to subscribe, you pick a plan and add payment then — not before.
What happens to my data if I don't subscribe after the trial?
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Your workspace goes read-only — nothing is deleted. Everything you entered stays viewable and exportable, and subscribing unlocks it again. A shop that hesitated for a week doesn't lose two weeks of real work.
Can I bring in my existing customers and vehicles?
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Yes — bulk CSV import for customers, vehicles and parts, with a preview before anything is committed. Work order and invoice history isn’t part of that import; those start fresh.
Does it actually work on a technician's phone, or just the desk?
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It works on the phone, not a cut-down version of it — the same job board, inspections, parts and vehicle moves, laid out for a touch screen in a bay instead of a mouse at a desk.
Does it handle booking as well as the work?
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Yes — a calendar with the services attached to each booking, the day’s capacity in front of you before you promise a date, confirmations, cancellations and no-shows, and a check-in that turns the arrival into a work order.
Are inventory and purchase orders extra?
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No. Parts, stock movements, suppliers, reorder levels, purchase orders with approval limits, partial receiving and stock reconciliation are all in every plan, including the $59.99 one.
We invoice dealers and body shops monthly. Does that work?
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Yes. A customer marked as a dealer can settle on account: one payment is spread across their open invoices, oldest first, and whatever it doesn’t cover is held as credit against invoices that haven’t been raised yet. Each account has its own statement.
Can I stop staff seeing cost, margin or other people’s jobs?
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Yes — over eighty separate permissions, set per person, with six role presets to start from. Part cost, margin, discounts, valuation, technician reporting and "all work orders" versus "only mine" are each their own switch.
What tax does it handle?
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GST, HST, PST and QST for Canadian provinces, and state rates for the US — applied correctly for where the shop operates, shown separately on every invoice, with your registration numbers on the printed document.
Does it connect to QuickBooks Online?
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Yes — connect once and customers, invoices, payments, vendors and purchase orders sync automatically, in every plan. No add-on, no upgrade tier. Anything that fails to sync lands in a list you can retry rather than disappearing quietly.
Can inspections include photos?
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No, and that’s deliberate — inspections record measurements and notes, and body damage goes on a zone diagram rather than a photo roll. The only image the system stores is your shop logo.
I run more than one shop. Can I use one login?
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Yes — one email can belong to several workspaces, and you pick which shop you’re working in when you sign in. Each shop keeps its own data, staff and permissions.
What if my team grows past 100 people?
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That's Enterprise — priced for your team specifically rather than a fixed tier. Contact us and we'll set it up.
Can I change plans later?
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Yes, at any time — the four tiers differ only by how many seats they include, not by feature. Move up or down as your team changes.